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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: New
      New
      P

      Packt

      Networking Fundamentals

      Skills you'll gain: Networking Hardware, General Networking, Network Infrastructure, Local Area Networks, OSI Models, Network Protocols, Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), TCP/IP, Network Architecture, Computer Networking, Network Model, Wireless Networks, Network Security, Network Switches, Virtual Local Area Network (VLAN)

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      S

      Starweaver

      Master Data Storytelling for B2B & B2C Sales

      Skills you'll gain: Data Storytelling, Storytelling, Sales Presentation, Customer Relationship Management (CRM) Software, Sales Strategy, Sales, Customer Relationship Management, B2B Sales, Customer Insights, Data Visualization Software, Dashboard, Business Intelligence, HubSpot CRM, Persuasive Communication, Business Analytics, Salesforce

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      AI-Augmented Decision-Making for Business Leaders

      Skills you'll gain: Forecasting, Business Leadership, Data Ethics, Strategic Decision-Making, Business Strategy, Leadership, Data-Driven Decision-Making, Artificial Intelligence, Data Storytelling, Business Risk Management, Business Ethics, Decision Making, Organizational Leadership, Technical Communication, Technology Strategies, Culture Transformation, Risk Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Compensation: Smarter Pay Equity Analysis

      Skills you'll gain: Compensation Management, Compensation Analysis, Compensation Strategy, People Analytics, Generative AI, Workforce Planning, ChatGPT, Job Evaluation, Business Ethics, Predictive Analytics, Prompt Engineering, Human Resources, Artificial Intelligence, Human Resource Strategy

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      O

      O.P. Jindal Global University

      Emerging Technologies & Digital Business

      Skills you'll gain: Emerging Technologies, Technology Strategies, Business Technologies, Cybersecurity, Digital Transformation, Internet Of Things, Cloud Computing, Digital Marketing, Business Strategy, Blockchain, Artificial Intelligence, Real Time Data, E-Commerce

      Build toward a degree

      Mixed · Course · 3 - 6 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      Securing Services: Hashicorp Consul & Vault Mastery

      Skills you'll gain: Scalability, Microservices, Cloud-Native Computing, Kubernetes, System Monitoring, Application Security, Security Controls, Identity and Access Management, Configuration Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Advanced UX Strategies for Product Managers

      Skills you'll gain: UI/UX Strategy, User Experience, User Experience Design, Design and Product, Data Storytelling, Experience Design, User Centered Design, Usability Testing, Product Improvement, User Research, Human Centered Design, Design Research, Figma (Design Software), User Feedback, Wireframing, Customer experience improvement, Prioritization

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Employee Engagement: Driving Real-Time Insights

      Skills you'll gain: Employee Engagement, Drive Engagement, HR Tech, People Analytics, AI Personalization, Generative AI, Employee Surveys, Human Resource Strategy, Employee Retention, Data Ethics, Real Time Data, Human Resources, User Feedback, Continuous Improvement Process

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Search Engine Optimization and Content Marketing

      Skills you'll gain: Keyword Research, Web Analytics and SEO, Search Engine Optimization, Content Marketing, Web Analytics, Google Analytics, Search Engine Marketing, Content Creation, MarTech, Marketing Strategy and Techniques, Content Development and Management, Digital Marketing, Growth Strategies, Content Strategy

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      What's New in .NET and C#

      Skills you'll gain: Cross Platform Development, C# (Programming Language), .NET Framework, Performance Tuning, Development Environment, Microsoft Development Tools, Application Security, Debugging

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      Amazon Web Services

      AWS Generative AI Applications

      Skills you'll gain: Prompt Engineering, Generative AI, Generative AI Agents, Data Ethics, AWS SageMaker, Amazon Web Services, MLOps (Machine Learning Operations), Application Programming Interface (API), Application Development, Solution Architecture, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Cloud Development, Public Cloud, Data Governance, Large Language Modeling, API Design, Cost Management, Information Privacy, Business Ethics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      24 reviews

      Beginner · Professional Certificate · 1 - 3 Months

    • Status: New
      New
      M

      Macquarie University

      AI for Cyber Security

      Skills you'll gain: Anomaly Detection, Intrusion Detection and Prevention, Applied Machine Learning, Malware Protection, Cyber Threat Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Cybersecurity, Threat Detection, Machine Learning, Network Security, Machine Learning Algorithms, Supervised Learning, Network Analysis, Artificial Neural Networks

      Intermediate · Course · 1 - 3 Months

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    1…282930…227

    In summary, here are 10 of our most popular technical support courses

    • Networking Fundamentals: Packt
    • Master Data Storytelling for B2B & B2C Sales : Starweaver
    • AI-Augmented Decision-Making for Business Leaders: Coursera Instructor Network
    • GenAI for Compensation: Smarter Pay Equity Analysis: Coursera Instructor Network
    • Emerging Technologies & Digital Business: O.P. Jindal Global University
    • Securing Services: Hashicorp Consul & Vault Mastery: Coursera Instructor Network
    • Advanced UX Strategies for Product Managers: Coursera Instructor Network
    • GenAI for Employee Engagement: Driving Real-Time Insights: Coursera Instructor Network
    • Search Engine Optimization and Content Marketing: IBM
    • What's New in .NET and C#: Packt

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