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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Inside Sales: Crafting Effective Outreach

      Skills you'll gain: Inside Sales, Generative AI Agents, AI Personalization, Sales Development, Sales Process, Sales Enablement, Sales Strategy, Prompt Engineering, ChatGPT, Marketing Automation, HubSpot CRM, Personalized Service, Content Performance Analysis, Workflow Management, Customer Engagement, Customer Relationship Management (CRM) Software, Business Process Automation, Campaign Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      CertNexus Certified IoT Practitioner (ITP-110)

      Skills you'll gain: Internet Of Things, General Networking, Information Technology, Wireless Networks, Cybersecurity, Systems Integration, System Monitoring, Interoperability, Cloud Services, Emerging Technologies, Network Architecture, Software Development Life Cycle, Safety and Security, Systems Design, Cloud Computing, Automation, Security Management, Prototyping, Project Planning

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Networking Fundamentals

      Skills you'll gain: Networking Hardware, General Networking, Network Infrastructure, Local Area Networks, OSI Models, Network Protocols, Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), TCP/IP, Network Architecture, Computer Networking, Network Model, Wireless Networks, Network Security, Network Switches, Virtual Local Area Network (VLAN)

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Complete Interview Prep: Foundations, GD & Domain Interviews

      Skills you'll gain: Interviewing Skills, Verbal Communication Skills, Stress Management, Communication, Interpersonal Communications, Non-Verbal Communication, Public Speaking, Goal Setting, Active Listening, Self-Awareness, Storytelling, Analytical Skills

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Employee Engagement: Driving Real-Time Insights

      Skills you'll gain: Employee Engagement, Drive Engagement, HR Tech, People Analytics, AI Personalization, Generative AI, Employee Surveys, Human Resource Strategy, Employee Retention, Data Ethics, Real Time Data, Human Resources, User Feedback, Continuous Improvement Process

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      S

      Starweaver

      Master Data Storytelling for B2B & B2C Sales

      Skills you'll gain: Data Storytelling, Storytelling, Sales Presentation, Customer Relationship Management (CRM) Software, Sales Strategy, Sales, Customer Relationship Management, B2B Sales, Customer Insights, Data Visualization Software, Dashboard, Business Intelligence, HubSpot CRM, Persuasive Communication, Business Analytics, Salesforce

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Strategic Leadership: Visionary Skills for Success

      Skills you'll gain: Strategic Leadership, Business Leadership, Change Management, Organizational Change, Leadership, Organizational Leadership, Visionary, Decision Making, Communication, Culture Transformation, Organizational Strategy, Emotional Intelligence, Conflict Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      CyberSec First Responder (CFR-310)

      Skills you'll gain: Incident Response, Cyber Threat Intelligence, Cybersecurity, Cyber Attacks, Vulnerability Assessments, Threat Modeling, Vulnerability Scanning, Threat Detection, Intrusion Detection and Prevention, Application Security, Penetration Testing, Network Security, Malware Protection, Network Analysis

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Compensation: Smarter Pay Equity Analysis

      Skills you'll gain: Compensation Management, Compensation Analysis, Compensation Strategy, People Analytics, Generative AI, Workforce Planning, ChatGPT, Job Evaluation, Business Ethics, Predictive Analytics, Prompt Engineering, Human Resources, Artificial Intelligence, Human Resource Strategy

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      W

      Whizlabs

      Exam Prep AI-900: Microsoft Certified Azure AI Fundamentals

      Skills you'll gain: Generative AI, Microsoft Azure, Image Analysis, Computer Vision, OpenAI, Artificial Intelligence, Natural Language Processing, Machine Learning, Data Ethics, Deep Learning, Text Mining, Data Science

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Field Sales Agents: Local Market Insights

      Skills you'll gain: Sales Territory Management, Generative AI Agents, Sales Strategy, Customer Engagement, Sales Process, Lead Generation, Sales, Customer experience improvement, Real Time Data, Customer Insights, Market Analysis, Ethical Standards And Conduct, Performance Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Securing Services: Hashicorp Consul & Vault Mastery

      Skills you'll gain: Scalability, Microservices, Cloud-Native Computing, Kubernetes, System Monitoring, Application Security, Security Controls, Identity and Access Management, Configuration Management

      Intermediate · Course · 1 - 4 Weeks

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    1…272829…227

    In summary, here are 10 of our most popular technical support courses

    • GenAI for Inside Sales: Crafting Effective Outreach: Coursera Instructor Network
    • CertNexus Certified IoT Practitioner (ITP-110): Packt
    • Networking Fundamentals: Packt
    • Complete Interview Prep: Foundations, GD & Domain Interviews: Board Infinity
    • GenAI for Employee Engagement: Driving Real-Time Insights: Coursera Instructor Network
    • Master Data Storytelling for B2B & B2C Sales : Starweaver
    • Strategic Leadership: Visionary Skills for Success: Coursera Instructor Network
    • CyberSec First Responder (CFR-310): Packt
    • GenAI for Compensation: Smarter Pay Equity Analysis: Coursera Instructor Network
    • Exam Prep AI-900: Microsoft Certified Azure AI Fundamentals: Whizlabs

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