Skills you'll gain: De-escalation Techniques, Greeting Customers, Inbound Calls, Data Entry, Customer Data Management, Telephone Skills, Personal Development, Customer Inquiries, Customer Service, Data Management, Teamwork, Verbal Communication Skills, Performance Measurement, Professional Development, Growth Mindedness, Business Metrics, Time Management, Communication, Problem Solving

Skills you'll gain: Sales Enablement, Sales Management, Sales Training, Sales Process, Sales Strategy, Sales Development, Process Development, Employee Coaching, Employee Training, Recruitment, Employee Onboarding, Customer Analysis

Skills you'll gain: E-Commerce, Payment Systems, Branding, Product Knowledge, Merchandising, Business-To-Consumer, Market Trend, Order Management, Web Design and Development, Social Media, Logistics, Consumer Behaviour, Inventory Management, User Experience

Skills you'll gain: Telephone Skills, Front Office, Hotel Operations, Guest Relations, Revenue Management, Verbal Communication Skills, Office Procedures, Interpersonal Communications, Hospitality Management, Hospitality, Customer Service, Upselling, Communication Strategies, Business Technologies, Property Management Systems, Customer Relationship Building, Cross Selling, Operational Efficiency, Prioritization

Skills you'll gain: Presentations, Multimedia, Developing Training Materials, Sales Presentations, Graphic Design

Skills you'll gain: Copywriting, Prompt Engineering, Writing and Editing, ChatGPT, Target Audience, Marketing Materials, Content Creation, Product Knowledge, Value Propositions, Product Marketing, Generative AI, Marketing Communications

Skills you'll gain: Media Relations, Organizational Structure, Public Relations, Organizational Strategy, Business Management, Marketing, Economics, Business Strategy, Financial Management, Business Economics, Advertising Sales, Finance

Skills you'll gain: Business Transformation, Culture Transformation, Design Thinking, Organizational Change, Machine Learning Methods, Global Marketing, Entrepreneurship, Business Communication, Business Leadership, Product Lifecycle Management, Business Modeling, Sales Presentations, Organizational Leadership, Machine Learning Algorithms, Leadership, Data Ethics, Machine Learning, Innovation, New Product Development, Strategic Planning

Skills you'll gain: Stakeholder Engagement, Program Management, Stakeholder Management, Change Control, Stakeholder Communications, Change Management, Product Roadmaps, Governance, Risk Management, Project Management, Project Management Life Cycle, E-Commerce, Organizational Strategy, Project Management Institute (PMI) Methodology, Communication Strategies, Resource Management, Procurement, Project Management Office (PMO), Benefits Administration, Performance Management

Skills you'll gain: Sales Presentations, Sales Management, Sales Territory Management, Account Management, Sales, Sales Strategy, Sales Process, Closing (Sales), Presentations, Consultative Selling, Showrooms, Overcoming Objections, Client Services, Customer Relationship Management, Employee Coaching, Rapport Building, Active Listening

Skills you'll gain: Target Audience, Value Propositions, Persona Development, Social Media Strategy, Social Media, Digital Marketing, Marketing Strategies, Marketing, Customer experience strategy (CX), Brand Management, Customer Acquisition Management, E-Commerce, Web Analytics, Mobile Security, Experience Design

Skills you'll gain: Closing (Sales), Design Thinking, Customer Analysis, Market Analysis, Innovation, Customer Engagement, Business Modeling, Sales Process, Entrepreneurship, Marketing, Market Opportunities, Marketing Strategy and Techniques, Business Marketing, Cold Calling, Marketing Strategies, Emerging Technologies, Sales, Strategic Marketing, Technology Strategies, Forecasting