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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: New
      New
      C

      Coursera Instructor Network

      Azure CloudOps: Automating Infrastructure & Cost Control

      Skills you'll gain: Cloud Management, Azure DevOps, Infrastructure as Code (IaC), Cloud Computing, CI/CD, Microsoft Azure, Continuous Deployment, DevOps, Cloud Infrastructure, Continuous Integration, Virtual Machines, Automation, Role-Based Access Control (RBAC), Git (Version Control System)

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      IBM Digital Marketing and Growth Hacking

      Skills you'll gain: Search Engine Marketing, Keyword Research, Google Ads, Digital Advertising, Web Analytics and SEO, Online Advertising, Digital Marketing, Target Audience, Digital Media Strategy, Advertising Campaigns, Pay Per Click Advertising, Search Engine Optimization, Email Marketing, Content Marketing, Paid media, Advertising, Marketing Analytics, Web Analytics, Generative AI, Marketing Automation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      12 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      AI-Augmented Decision-Making for Business Leaders

      Skills you'll gain: Forecasting, Business Leadership, Data Ethics, Strategic Decision-Making, Business Strategy, Leadership, Data-Driven Decision-Making, Artificial Intelligence, Data Storytelling, Business Risk Management, Business Ethics, Decision Making, Organizational Leadership, Technical Communication, Technology Strategies, Culture Transformation, Risk Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Networking Fundamentals and Protocols

      Skills you'll gain: OSI Models, Networking Hardware, Network Protocols, Network Architecture, Cloud Computing, Wireless Networks, General Networking, TCP/IP, Computer Networking, Local Area Networks, Virtual Private Networks (VPN), Network Routing, Network Switches, Network Security

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      IP Connectivity & IP Services

      Skills you'll gain: Routing Protocols, TCP/IP, Open Shortest Path First (OSPF), Network Routers, Network Routing, Dynamic Host Configuration Protocol (DHCP), Network Security, Network Administration, Network Protocols, Network Troubleshooting, Network Switches

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      M

      Macquarie University

      Cyber Response and Recovery

      Skills you'll gain: Incident Response, Incident Management, Computer Security Incident Management, Cyber Security Strategy, Security Management, Intrusion Detection and Prevention, Cyber Risk, Threat Detection, Crisis Management, Cybersecurity, Business Continuity, Continuous Improvement Process, Infrastructure Security, Service Recovery, Vulnerability Assessments, Communication Planning, Analysis, Technical Communication, Root Cause Analysis

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      Edureka

      Continuous Integration and Continuous Deployment

      Skills you'll gain: CI/CD, Jenkins, Build Tools, Continuous Integration, Ansible, Gradle, Continuous Deployment, DevOps, Software Development Tools, Apache Maven, Configuration Management, Infrastructure as Code (IaC), Application Deployment, Automation, Version Control

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Strategic Leadership: Visionary Skills for Success

      Skills you'll gain: Strategic Leadership, Business Leadership, Change Management, Organizational Change, Leadership, Organizational Leadership, Visionary, Decision Making, Communication, Culture Transformation, Organizational Strategy, Emotional Intelligence, Conflict Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Compensation: Smarter Pay Equity Analysis

      Skills you'll gain: Compensation Management, Compensation Analysis, Compensation Strategy, People Analytics, Generative AI, Workforce Planning, ChatGPT, Job Evaluation, Business Ethics, Predictive Analytics, Prompt Engineering, Human Resources, Artificial Intelligence, Human Resource Strategy

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      O

      O.P. Jindal Global University

      Emerging Technologies & Digital Business

      Skills you'll gain: Emerging Technologies, Technology Strategies, Business Technologies, Cybersecurity, Digital Transformation, Internet Of Things, Cloud Computing, Digital Marketing, Business Strategy, Blockchain, Artificial Intelligence, Real Time Data, E-Commerce

      Build toward a degree

      Mixed · Course · 3 - 6 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      Securing Services: Hashicorp Consul & Vault Mastery

      Skills you'll gain: Scalability, Microservices, Cloud-Native Computing, Kubernetes, System Monitoring, Application Security, Security Controls, Identity and Access Management, Configuration Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      LLM Engineering with RAG: Optimizing AI Solutions

      Skills you'll gain: Prompt Engineering, Large Language Modeling, OpenAI, Scalability, Generative AI, Data Integration, Artificial Intelligence, Performance Tuning, Application Development, Application Programming Interface (API)

      Intermediate · Course · 1 - 4 Weeks

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    1…262728…227

    In summary, here are 10 of our most popular technical support courses

    • Azure CloudOps: Automating Infrastructure & Cost Control: Coursera Instructor Network
    • IBM Digital Marketing and Growth Hacking: IBM
    • AI-Augmented Decision-Making for Business Leaders: Coursera Instructor Network
    • Networking Fundamentals and Protocols: Packt
    • IP Connectivity & IP Services: Packt
    • Cyber Response and Recovery: Macquarie University
    • Continuous Integration and Continuous Deployment: Edureka
    • Strategic Leadership: Visionary Skills for Success: Coursera Instructor Network
    • GenAI for Compensation: Smarter Pay Equity Analysis: Coursera Instructor Network
    • Emerging Technologies & Digital Business: O.P. Jindal Global University

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