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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Generative AI for Advanced Collaboration in Teams and Outlook

      Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Microsoft 365, Collaborative Software, Productivity Software, Meeting Facilitation, Prompt Engineering, Proposal Development, Calendar Management, Business Correspondence, Microsoft Word, Generative AI

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      K

      Knowledge Accelerators

      Microsoft Planner - Essential Training for Managing Projects

      Skills you'll gain: Microsoft 365, Microsoft Teams, Microsoft Outlook, Project Planning, Organizational Skills, Workflow Management, Project Management, Collaborative Software, Timelines, Team Management, Scheduling, Prioritization, Data Visualization

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      Dassault Systèmes

      xDesign Advanced Sketching and Reference Geometry

      Skills you'll gain: SolidWorks (CAD), Computer-Aided Design, Technical Drawing, Engineering Drawings, 3D Modeling

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google

      Discover the Art of Prompting

      Skills you'll gain: Prompt Engineering, Large Language Modeling, Generative AI, ChatGPT, Technical Writing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      157 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Patient Care Coordinators and Case Management

      Skills you'll gain: Generative AI Agents, ChatGPT, Generative AI, Patient Coordination, Practice Management Software, Care Coordination, Case Management, Health Technology, Technology Roadmaps, Health Care Administration, Medical History Documentation, Prompt Engineering, Health Information Management and Medical Records, Change Control, Business Process Automation, Automation, Software As A Service

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Salesforce CLM & CPQ: Streamlining Contract Operations

      Skills you'll gain: Salesforce, Contract Management, Business Reporting, Systems Integration, Customer Relationship Management (CRM) Software, Sales Management, Workflow Management, Process Optimization, Business Process Automation, Configuration Management, Automation, Compliance Management, Scalability

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Loan Officers: Revolutionizing Credit Scoring

      Skills you'll gain: Loan Origination, Lending and Underwriting, Consumer Lending, Commercial Lending, Workflow Management, Generative AI, Regulatory Compliance, Customer Communications Management, Compliance Management, Loans, Customer experience improvement, Credit Risk, Document Management, Financial Services, Business Process Automation, Artificial Intelligence, Ethical Standards And Conduct, Automation, Risk Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Scene Detailing, Prop Creation, and Rendering

      Skills you'll gain: 3D Modeling, Virtual Environment, Computer Graphic Techniques, Visualization (Computer Graphics), Graphical Tools, Design Elements And Principles, Functional Design, Creative Design, Design

      Intermediate · Course · 3 - 6 Months

    • L

      LearnQuest

      CompTIA Practice

      Skills you'll gain: Network Troubleshooting, Help Desk Support, System Configuration, Computer Hardware, Networking Hardware, Hardware Troubleshooting, Technical Support and Services, Technical Support, Peripheral Devices, System Support, Desktop Support, Computer Networking, Wireless Networks

      3.4
      Rating, 3.4 out of 5 stars
      ·
      139 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Core 2: OS, Software, Security and Operational Procedures

      Skills you'll gain: Desktop Support, Operating Systems, Command-Line Interface, System Support, Mobile Security, Network Security, Microsoft Windows, Unix Commands, Technical Support, Mac OS, Linux, Network Troubleshooting, System Configuration, Network Administration, Software Installation, Firewall, Encryption, Malware Protection

      4.6
      Rating, 4.6 out of 5 stars
      ·
      61 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Complete Interview Prep: Foundations, GD & Domain Interviews

      Skills you'll gain: Interviewing Skills, Verbal Communication Skills, Stress Management, Communication, Interpersonal Communications, Non-Verbal Communication, Public Speaking, Goal Setting, Active Listening, Self-Awareness, Storytelling, Analytical Skills

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Patient Scheduling & Appointment Management

      Skills you'll gain: Patient Coordination, ChatGPT, Practice Management Software, Technology Roadmaps, Patient Flow, Generative AI, Prompt Engineering, Business Process Automation, Artificial Intelligence, Software As A Service, Patient Registration, Automation, Health Informatics

      Intermediate · Course · 1 - 4 Weeks

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    1…242526…227

    In summary, here are 10 of our most popular technical support courses

    • Generative AI for Advanced Collaboration in Teams and Outlook: Microsoft
    • Microsoft Planner - Essential Training for Managing Projects: Knowledge Accelerators
    • xDesign Advanced Sketching and Reference Geometry: Dassault Systèmes
    • Discover the Art of Prompting: Google
    • GenAI for Patient Care Coordinators and Case Management: Coursera Instructor Network
    • Salesforce CLM & CPQ: Streamlining Contract Operations: Coursera Instructor Network
    • GenAI for Loan Officers: Revolutionizing Credit Scoring: Coursera Instructor Network
    • Scene Detailing, Prop Creation, and Rendering: Packt
    • CompTIA Practice: LearnQuest
    • Core 2: OS, Software, Security and Operational Procedures: IBM

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