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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      C

      Copenhagen Business School

      Strategic Management and Innovation

      Skills you'll gain: Business Strategy, Strategic Thinking, Organizational Strategy, Organizational Structure, Strategic Leadership, Strategic Decision-Making, Peer Review, Strategic Planning, Plan Execution, Project Management, Competitive Analysis, Performance Measurement, Culture Transformation, Business Planning, Innovation, Corporate Strategy, Market Analysis, Resource Management, Global Marketing, Project Implementation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Microsoft

      Microsoft Business Analyst

      Skills you'll gain: Stakeholder Management, Microsoft Power Platform, Stakeholder Engagement, Gap Analysis, User Story, Business Process Improvement, Requirements Analysis, Process Improvement, Software Development Life Cycle, Requirements Elicitation, Microsoft Excel, Business Requirements, Microsoft Visio, Data Modeling, Agile Methodology, Scrum (Software Development), Excel Formulas, Business Analysis, Power BI, Data Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.1K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Assess for Success: Marketing Analytics and Measurement

      Skills you'll gain: Marketing Analytics, Media Planning, Marketing Effectiveness, Google Analytics, Key Performance Indicators (KPIs), Data Visualization, Web Analytics, A/B Testing, Data Presentation, Performance Measurement, Marketing Strategies, Google Ads, Advertising Campaigns, Dashboard, Return On Investment, Stakeholder Communications, Data Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      California Institute of the Arts

      Visual Elements of User Interface Design

      Skills you'll gain: User Interface (UI) Design, Graphic and Visual Design, Usability, UI Components, Interaction Design, Design Elements And Principles, Responsive Web Design, User Experience Design, Information Architecture, Graphic Design, Typography

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.3K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Design Thinking for Innovation

      Skills you'll gain: Design Thinking, Innovation, Ideation, Storytelling, Creative Problem-Solving, Market Opportunities, Human Centered Design, New Product Development, Data Visualization, User Experience Design, Strategic Thinking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9.1K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Neuroscience and Neuroimaging

      Skills you'll gain: Psychological Evaluations, Neurology, Magnetic Resonance Imaging, R Programming, Medical Imaging, Data Manipulation, Image Analysis, Anatomy, Human Learning, Data Analysis Software, Psychology, Exploratory Data Analysis, Data Processing, Data Transformation, Experimentation, Interactive Data Visualization, Scientific Visualization, Research Design, Data Analysis, Statistics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.3K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IESE Business School

      Marketing: Customer Needs and Wants

      Skills you'll gain: Value Propositions, Brand Management, Marketing, Brand Strategy, Target Market, Product Strategy, Strategic Marketing, Marketing Strategies, Target Audience, Product Marketing, Marketing Channel, Customer Analysis, Consumer Behaviour, Communication Strategies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      483 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Entrepreneurship 1: Developing the Opportunity

      Skills you'll gain: Entrepreneurship, Target Market, Risk Analysis, Market Opportunities, User Feedback, Presentations, New Business Development, Business Development, Market Research, User Research, Product Development, Competitive Analysis, Ideation, Business Analysis, Needs Assessment, Business Modeling, Innovation, Customer Insights, Planning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.4K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Make the Sale: Build, Launch, and Manage E-commerce Stores

      Skills you'll gain: E-Commerce, Online Advertising, Order Fulfillment, Digital Advertising, Customer Engagement, Advertising, Product Promotion, Marketing Strategies, Brand Strategy, Market Trend, Web Analytics, Market Research, Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Scrum Master Certification

      Skills you'll gain: User Story, Kanban Principles, Backlogs, Behavior-Driven Development, Scaled Agile Framework, Sprint Planning, Agile Software Development, Test Driven Development (TDD), Agile Project Management, Cross-Functional Team Leadership, DevSecOps, DevOps, Risk Management, Agile Methodology, Program Management, Agile Product Development, Project Risk Management, Sprint Retrospectives, Management Reporting, Scrum (Software Development)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Interaction Design

      Skills you'll gain: Usability Testing, Design Research, User Experience Design, Interaction Design, Ideation, Experimentation, Design Elements And Principles, User Centered Design, Prototyping, Statistical Hypothesis Testing, Usability, Wireframing, Human Computer Interaction, Human Factors, Statistical Analysis, Collaborative Software, A/B Testing, Telecommuting, R Programming, Storyboarding

      4.5
      Rating, 4.5 out of 5 stars
      ·
      4K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Mastering User Centric Design with Generative AI

      Skills you'll gain: User Research, Human Centered Design, Generative AI, Ideation, Design Thinking, Prototyping, Data Collection, Data Ethics, Prompt Engineering, Brainstorming, User Feedback, ChatGPT, Usability Testing, Artificial Intelligence, User Experience Design, Persona (User Experience), Data Analysis, Critical Thinking, Problem Solving, Business Consulting

      4.5
      Rating, 4.5 out of 5 stars
      ·
      120 reviews

      Beginner · Specialization · 1 - 3 Months

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    1…222324…422

    In summary, here are 10 of our most popular customer experience courses

    • Strategic Management and Innovation: Copenhagen Business School
    • Microsoft Business Analyst: Microsoft
    • Assess for Success: Marketing Analytics and Measurement: Google
    • Visual Elements of User Interface Design: California Institute of the Arts
    • Design Thinking for Innovation: University of Virginia
    • Neuroscience and Neuroimaging: Johns Hopkins University
    • Marketing: Customer Needs and Wants: IESE Business School
    • Entrepreneurship 1: Developing the Opportunity: University of Pennsylvania
    • Make the Sale: Build, Launch, and Manage E-commerce Stores: Google
    • Scrum Master Certification: LearnQuest

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