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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Learn Spanish: Basic Spanish Vocabulary

      Skills you'll gain: Peer Review, Spanish Language, Oral Expression, Oral Comprehension, Language Learning, Vocabulary, Research, Grammar, Culture, Writing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Think Outside the Inbox: Email Marketing

      Skills you'll gain: Email Marketing, Campaign Management, Content Marketing, Marketing Automation, Newsletters, Direct Marketing, Marketing Strategy and Techniques, Marketing, Marketing Analytics, HubSpot CRM, Copywriting, Promotional Strategies, Goal Setting, A/B Testing, Customer Retention, Performance Analysis, Key Performance Indicators (KPIs), Presentations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Washington

      Machine Learning Foundations: A Case Study Approach

      Skills you'll gain: Machine Learning, Applied Machine Learning, Jupyter, Image Analysis, Deep Learning, Supervised Learning, Unsupervised Learning, Computer Vision, Text Mining, Natural Language Processing, AI Personalization, Classification And Regression Tree (CART), Python Programming, Application Deployment, Regression Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      T

      The University of Sydney

      Positive Psychiatry and Mental Health

      Skills you'll gain: Mental Health, Stress Management, Resilience, Community Mental Health Services, Positivity, Psychiatry, Mental Health Diseases and Disorders, Personal Development, Clinical Psychology, Mindfulness, Behavioral Health, Mental Health Therapies, Creativity, Relationship Building, Cultural Responsiveness

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.8K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Customer-Centric IT Strategy

      Skills you'll gain: Design Thinking, IT Management, Prototyping, Customer experience strategy (CX), Business Process, Cybersecurity, Business Metrics, Performance Measurement, Business Strategy, Cost Benefit Analysis, Key Performance Indicators (KPIs), User Feedback, Artificial Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      668 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Copenhagen Business School

      An Introduction to Consumer Neuroscience & Neuromarketing

      Skills you'll gain: Consumer Behaviour, Marketing Psychology, Branding, Marketing, Customer Insights, Market Research, Human Learning, Business Ethics, Advertising, Decision Making, Regulation and Legal Compliance

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.5K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Work Smarter with Microsoft Excel

      Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Data Visualization, Productivity Software, Data Import/Export, Data Analysis Software, Data Management, File Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      I

      IIMA - IIM Ahmedabad

      Leadership Skills

      Skills you'll gain: Leadership, Organizational Leadership, Change Management, Organizational Change, Team Leadership, Leadership and Management, Business Leadership, Emotional Intelligence, Culture Transformation, Business Ethics, Personal Development, Self-Awareness, Influencing, Empowerment, Ethical Standards And Conduct, Decision Making, Relationship Building, Communication, Mindfulness

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.9K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Introduction to Programming with Python and Java

      Skills you'll gain: Java Programming, Object Oriented Programming (OOP), Pandas (Python Package), Java, Eclipse (Software), Unit Testing, Data Analysis, Matplotlib, Data Science, Data Structures, Data Visualization, Jupyter, Data Visualization Software, Data Manipulation, Data Cleansing, Scatter Plots, Python Programming, Histogram, Computer Programming, Programming Principles

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.8K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Cybersecurity Fundamentals

      Skills you'll gain: Encryption, Public Key Infrastructure, Identity and Access Management, Endpoint Security, IT Security Architecture, Cybersecurity, Network Security, Cryptography, Threat Detection, Application Security, Data Security, Secure Coding, Email Security, Computer Security Awareness Training, Key Management, Security Awareness, Information Technology, Cyber Security Assessment, Cyber Security Strategy, Computer Security Incident Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IESE Business School

      Marketing: Customer Needs and Wants

      Skills you'll gain: Value Propositions, Brand Management, Marketing, Brand Strategy, Target Market, Product Strategy, Strategic Marketing, Marketing Strategies, Target Audience, Product Marketing, Marketing Channel, Customer Analysis, Consumer Behaviour, Communication Strategies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      483 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Data Visualization and Dashboards with Excel and Cognos

      Skills you'll gain: Data Storytelling, Pivot Tables And Charts, Dashboard, IBM Cognos Analytics, Data Visualization Software, Data Visualization, Looker (Software), Histogram, Microsoft Excel, Tree Maps, Data Analysis, Analytics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.3K reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer experience courses

    • Learn Spanish: Basic Spanish Vocabulary: University of California, Davis
    • Think Outside the Inbox: Email Marketing: Google
    • Machine Learning Foundations: A Case Study Approach: University of Washington
    • Positive Psychiatry and Mental Health : The University of Sydney
    • Customer-Centric IT Strategy: University of Virginia
    • An Introduction to Consumer Neuroscience & Neuromarketing : Copenhagen Business School
    • Work Smarter with Microsoft Excel: Microsoft
    • Leadership Skills: IIMA - IIM Ahmedabad
    • Introduction to Programming with Python and Java: University of Pennsylvania
    • Cybersecurity Fundamentals: IBM

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