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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      Sports Marketing Strategies & Innovation

      Skills you'll gain: Event Planning, Marketing, Customer Engagement, Marketing Strategy and Techniques, Brand Management, Corporate Strategy, Global Marketing, Sustainability Reporting, Digital Marketing, Strategic Communication, Customer experience improvement, Storytelling, E-Commerce, Augmented and Virtual Reality (AR/VR), Virtual Teams, Game Theory, Contract Management, Cross Platform Development, Blockchain, Influencing

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
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      Skillshare

      Shopify eCommerce Ads Masterclass: Targeting & Production

      Skills you'll gain: Marketing, Copywriting, Marketing Materials, Facebook, Target Audience, Persona Development, Advertising, Advertising Campaigns, Social Media Campaigns, Online Advertising, Content Performance Analysis, Digital Advertising, Campaign Management, Customer Analysis, Marketing Budgets, Bidding, Content Creation, Video Production

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      AI-Powered Business Operations

      Skills you'll gain: Business Process Modeling, Data Storytelling, Business Process Management, Customer Insights, Data Visualization, Storytelling, Business Process Automation, Generative AI, Process Design, Sales Strategy, Sales Presentation, Process Analysis, User Story, Product Roadmaps, Corporate Sustainability, Innovation, Customer Relationship Management (CRM) Software, Artificial Intelligence, Product Knowledge, Environmental Social And Corporate Governance (ESG)

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: New
      New
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      Real Madrid Graduate School Universidad Europea

      AI in Fan Engagement

      Skills you'll gain: Loyalty Programs, AI Personalization, Augmented and Virtual Reality (AR/VR), Brand Loyalty, Digital Assets, Customer Engagement, Customer Retention, Predictive Analytics, Digital Media Strategy, Marketing Analytics, Marketing Strategies, Revenue Management, Brand Marketing, Customer experience improvement, Forecasting, Artificial Intelligence, Media Planning, Marketing Budgets, Media Relations, Price Negotiation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
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      Google Cloud

      生成 AI エージェント: 組織の変革

      Skills you'll gain: Generative AI Agents, Prompt Engineering, Customer Engagement, Generative AI, Google Cloud Platform, Customer experience improvement, Business Solutions, Artificial Intelligence, Organizational Strategy, Innovation, Technology Strategies, Performance Improvement

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
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      SkillsBooster Academy

      DeepSeek R1 for AI Marketing and Business Strategy

      Skills you'll gain: Return On Investment, Financial Modeling, Business Strategy, Marketing Strategies, Dashboard, Business Planning, Performance Measurement, Market Analysis, Competitive Analysis, Market Trend, Strategic Decision-Making, Strategic Leadership, Data-Driven Decision-Making, Plan Execution, Target Audience, Content Marketing, Online Advertising, Prompt Engineering, Digital Marketing, Media Planning

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Data Engineering

      Skills you'll gain: Extract, Transform, Load, Big Data, Data Architecture, Data Pipelines, SQL, Data Governance, Apache Hadoop, Data Warehousing, Apache Hive, Data Storage, Apache Spark, Data Security, Data Transformation, Relational Databases, Data Science, NoSQL

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.3K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      AI Business School

      Introduction to AI for sales professionals

      Skills you'll gain: Generative AI, Sales Enablement, Sales Training, Sales Strategy, Sales, Risk Management, Artificial Intelligence, Digital Transformation, Technology Strategies, Business Transformation, Innovation, Automation, Employee Training

      Beginner · Course

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Digital Transformation in Hospitality

      Skills you'll gain: Service Design, Change Management, Design Thinking, Social Media Campaigns, Performance Measurement, Social Media Marketing, Social Media, Content Performance Analysis, Social Media Management, Innovation, Social Media Content, Business Process Management, Business Process Improvement, Performance Improvement, Digital Marketing, Operational Efficiency, Leadership, Customer Engagement, Content Management, Search Engine Optimization

      4.2
      Rating, 4.2 out of 5 stars
      ·
      32 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
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      C

      Coursera

      TikTok Community: Engage & Build

      Skills you'll gain: TikTok, Drive Engagement, Social Media Content, Growth Strategies, Social Media Management, Content Strategy, Community Development, Customer Engagement, Social Media Strategy, Target Audience

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      Fundamentos del Marketing Deportivo

      Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Marketing, Key Performance Indicators (KPIs), Customer Engagement, Marketing Strategy and Techniques, Strategic Partnership, Branding, Return On Investment, Digital Marketing, Brand Management, Advertising, Consumer Behaviour, Public Relations, Sales Process, Stakeholder Management, Emotional Intelligence, Data Analysis, Price Negotiation, Creative Thinking

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Agents d'IA générative : transformer l'entreprise

      Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, Customer experience improvement, Business Process Automation, Google Cloud Platform, Business Strategy, Innovation, Collaborative Software, Customer Engagement, Solution Design, Data Store

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Sports Marketing Strategies & Innovation: Real Madrid Graduate School Universidad Europea
    • Shopify eCommerce Ads Masterclass: Targeting & Production: Skillshare
    • AI-Powered Business Operations: Starweaver
    • AI in Fan Engagement: Real Madrid Graduate School Universidad Europea
    • 生成 AI エージェント: 組織の変革: Google Cloud
    • DeepSeek R1 for AI Marketing and Business Strategy: SkillsBooster Academy
    • Introduction to Data Engineering: IBM
    • Introduction to AI for sales professionals: AI Business School
    • Digital Transformation in Hospitality: Starweaver
    • TikTok Community: Engage & Build: Coursera

    Skills you can learn in Marketing

    Market (economics) (28)
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    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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