Skills you'll gain: Performance Appraisal, Workforce Development, Training Programs, Performance Management, Human Resources Management and Planning, Employee Training, Employee Performance Management, Human Resources, Talent Management, Organizational Development, Program Evaluation, Constructive Feedback

Skills you'll gain: Adaptability, Active Listening, Emotional Intelligence, Critical Thinking, Leadership Development, Collaboration, Team Building, Relationship Building, Resilience, Self-Awareness, Willingness To Learn, Cognitive flexibility, Empathy, Behavior Management

Skills you'll gain: Large Language Modeling, Security Testing, Threat Modeling, Application Security, Data Loss Prevention, Continuous Monitoring, Threat Detection, Security Controls, Prompt Engineering, System Monitoring, Personally Identifiable Information, Anomaly Detection, Generative AI, Data Security

Skills you'll gain: Customer experience strategy (CX), AI Personalization, Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Automation, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: HTML and CSS, Cloud Hosting, Web Development, Responsive Web Design, Web Design, UI Components, Application Deployment, Typography

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Greeting Customers, Insurance and Warranty Claims Processing, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Storytelling, Business Writing, Writing, Generative AI Agents, Continuous Improvement Process, Brainstorming, Higher Education, Editing, Cultural Sensitivity, Self-Awareness

Skills you'll gain: Outbound Calls, Operational Efficiency, Customer experience improvement, Generative AI Agents, Workflow Management, Business Process Automation, Customer Service, Automation, Prompt Engineering, Artificial Intelligence, Systems Integration

Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), Front-End Web Development, Web Design and Development, Hypertext Markup Language (HTML), Web Development, User Interface (UI) Design, Application Deployment

Skills you'll gain: Calendar Management, Organizational Skills, Collaborative Software, Time Management, Collaboration

Skills you'll gain: Amazon Web Services, Tensorflow, Applied Machine Learning, Machine Learning Methods, Natural Language Processing, Artificial Intelligence, Application Development, Supervised Learning

Skills you'll gain: Employee Engagement, Professional Development, Mentorship, Workforce Development, Influencing, Business Communication, Strategic Communication, Brand Strategy, Storytelling, Coaching, Talent Management, Branding, Personal Development, Adaptability, Self-Awareness