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Explore the Customer Journey Course Catalog
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Process Improvement, Workflow Management, Continuous Improvement Process, Lean Methodologies, Quality Management, Business Workflow Analysis, Inventory Management System, Process Flow Diagrams, Six Sigma Methodology, Statistical Process Controls, Resource Utilization
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Loan Origination, General Lending, Data Ethics, Consumer Lending, Credit Risk, Generative AI, Commercial Lending, Customer Communications Management, Risk Analysis, Regulation and Legal Compliance, Artificial Intelligence, Business Process Automation, Business Ethics, Risk Management
- Status: NewStatus: Free Trial
Real Madrid Graduate School Universidad Europea
Skills you'll gain: Content Management, AI Personalization, Loyalty Programs, Predictive Analytics, Customer Engagement, Digital Media Strategy, Augmented Reality, Marketing Analytics, Revenue Management, Forecasting, Data-Driven Decision-Making, Marketing Strategy and Techniques, Brand Marketing, Artificial Intelligence, Media Strategy, Media Relations, Digital Transformation, Customer Communications Management, Emerging Technologies, Price Negotiation
- Status: NewStatus: Preview
Skills you'll gain: Sales Strategy, Generative AI, Business Marketing, AI Personalization, Marketing Analytics, Blogs, Sales Pipelines, Sales Process, Marketing Strategies, Cross Selling, Business Ethics, Content Marketing, Email Marketing, Emerging Technologies, Prompt Engineering, Content Creation, Customer Engagement, Social Media Marketing
- Status: NewStatus: Free Trial
Skills you'll gain: Marketing, Copywriting, Marketing Materials, Facebook, Target Audience, Persona Development, Advertising, Advertising Campaigns, Social Media Campaigns, Online Advertising, Content Performance Analysis, Digital Advertising, Campaign Management, Customer Analysis, Marketing Budgets, Bidding, Content Creation, Video Production
- Status: NewStatus: Free Trial
Skills you'll gain: Sales Presentation, Client Services, Expectation Management, Constructive Feedback, Customer Relationship Building, Relationship Management, Video Editing, Active Listening, Professional Networking, Business Relationship Management, Customer Retention, New Business Development
- Status: NewStatus: Free Trial
Starweaver
Skills you'll gain: Business Process Modeling, Data Storytelling, Business Process Management, Customer Insights, Data Visualization, Storytelling, Business Process Automation, Generative AI, Process Design, Sales Strategy, Sales Presentation, Process Analysis, User Story, Product Roadmaps, Corporate Sustainability, Innovation, Customer Relationship Management (CRM) Software, Artificial Intelligence, Product Knowledge, Environmental Social And Corporate Governance (ESG)
- Status: NewStatus: Free Trial
Real Madrid Graduate School Universidad Europea
Skills you'll gain: Loyalty Programs, AI Personalization, Augmented and Virtual Reality (AR/VR), Brand Loyalty, Digital Assets, Customer Engagement, Customer Retention, Predictive Analytics, Digital Media Strategy, Marketing Analytics, Marketing Strategies, Revenue Management, Brand Marketing, Customer experience improvement, Forecasting, Artificial Intelligence, Media Planning, Marketing Budgets, Media Relations, Price Negotiation
- Status: NewStatus: Free Trial
Skills you'll gain: Timelines, Workflow Management, Project Management Software, Client Services, Database Management, Organizational Skills, Customer Relationship Management, Project Management, Internal Communications, Project Documentation, Process Improvement and Optimization
- Status: NewStatus: Free Trial
University of Minnesota
Skills you'll gain: Storyboarding, New Product Development, Process Mapping, Sprint Planning, User Research, Mockups, Customer Insights, Artificial Intelligence, Business Modeling, Market Opportunities
- Status: NewStatus: Preview
Skills you'll gain: Drive Engagement, Instagram, Customer Engagement, Social Media Management, Social Media, Social Media Strategy, Community Development, Customer Relationship Building
- Status: NewStatus: Free Trial
AI Business School
Skills you'll gain: Generative AI, Sales Enablement, Sales Training, Sales Strategy, Sales, Risk Management, Business Risk Management, Artificial Intelligence, Digital Transformation, Technology Strategies, Business Transformation, Innovation, Leadership, Automation, Employee Training
In summary, here are 10 of our most popular customer journey courses
- Introduction to Operations Management:Â University of Pennsylvania
- GenAI for Loan Officers: Revolutionizing Credit Scoring:Â Coursera Instructor Network
- IA en la participación de los aficionados: Real Madrid Graduate School Universidad Europea
- Generative AI Course for Marketing, Sales, and Campaigns:Â Simplilearn
- Shopify eCommerce Ads Masterclass: Targeting & Production:Â Skillshare
- Freelance Video Editing: Build Strong Client Relationships:Â Skillshare
- AI-Powered Business Operations:Â Starweaver
- AI in Fan Engagement:Â Real Madrid Graduate School Universidad Europea
- Client HQ: Streamline Client Project Management with Notion:Â Skillshare
- The Ideation Process:Â University of Minnesota