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Explore the Customer Journey Course Catalog
- Status: New
Skills you'll gain: Sales Territory Management, Technical Sales, Solution Selling, Sales, Sales Strategy, Sales Process, Customer Relationship Building, Sales Prospecting, Complex Problem Solving, Customer Relationship Management, Business Relationship Management, AI Personalization, Customer Insights, Corporate Sustainability
- Status: New
Skills you'll gain: Sales Process, Technical Sales, Prospecting and Qualification, Customer Relationship Building, Sales, Sales Strategy, Sales Pipelines, Rapport Building, Relationship Building, Information Technology, Sales Presentations, Solution Selling, Data Centers, Digital Transformation, Customer Insights, Customer Relationship Management, Telecommunications, Big Data, Communication, Artificial Intelligence and Machine Learning (AI/ML)
- Status: NewStatus: Free Trial
Skills you'll gain: Data Validation, Business Logic, Object Oriented Programming (OOP), User Interface (UI), Customer Data Management, Data Entry, Scripting, Command-Line Interface, Python Programming, Systems Development, Application Development
- Status: Preview
UNSW Sydney (The University of New South Wales)
Skills you'll gain: Learning Management Systems, Teaching, Education Software and Technology, Planning, Technology Strategies, End User Training and Support, Digital Communications, Innovation, Emerging Technologies
- Status: New
Skills you'll gain: Business Analytics, Debugging, Customer Support
- Status: Preview
Università Bocconi
Skills you'll gain: Intercultural Competence, Professional Networking, Organizational Leadership, Cultural Sensitivity, Cultural Diversity, Conflict Management, Cross-Functional Team Leadership, Leadership and Management, Leadership Development, Business Leadership, Leadership, Team Motivation, Communication
- Status: NewStatus: Free Trial
Coursera Instructor Network
Skills you'll gain: Generative AI, Prompt Engineering, ChatGPT, Automation, Productivity, Promotional Materials, Marketing Materials, Workflow Management, Product Promotion, Generative AI Agents, Team Performance Management, Target Audience, Business Solutions, IT Automation, Product Marketing, Marketing Strategies, Operational Efficiency, Innovation, Performance Reporting, Customer Support
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Competitive Intelligence, Demand Planning, Strategic Sourcing, Customer Demand Planning, Procurement, Competitive Analysis, Supply Chain, Inventory Management, Customer experience strategy (CX), Inventory Control, Inventory Management System, Inventory Accounting, Supplier Performance Management, Supply Chain Planning, Supply Management, Supplier Management, Supply Chain Management, Operational Efficiency, Data Analysis, Business Intelligence
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Loan Origination, General Lending, Data Ethics, Consumer Lending, Credit Risk, Generative AI, Commercial Lending, Customer Communications Management, Risk Analysis, Regulation and Legal Compliance, Artificial Intelligence, Business Process Automation, Business Ethics, Risk Management
- Status: NewStatus: Free Trial
Real Madrid Graduate School Universidad Europea
Skills you'll gain: Loyalty Programs, AI Personalization, Customer Engagement, Marketing Analytics, Predictive Analytics, Brand Marketing, Artificial Intelligence, Augmented Reality, Revenue Management, Emerging Technologies, Forecasting, Digital Transformation, Media Strategy, Data-Driven Decision-Making, Digital Media Strategy, Marketing Strategy and Techniques, Media Relations, Content Management, Customer Communications Management, Price Negotiation
- Status: NewStatus: Free Trial
Saïd Business School, University of Oxford
Skills you'll gain: Financial Services, FinTech, Artificial Intelligence, Financial Data, Banking, Financial Regulation, Credit Risk, AI Personalization, Deep Learning, Anomaly Detection, Applied Machine Learning, Business Ethics, Risk Modeling, Data-Driven Decision-Making, Customer Service, Machine Learning, Natural Language Processing, Big Data, Algorithms, Data Management
- Status: Free Trial
University of Virginia
Skills you'll gain: Design Thinking, IT Management, Prototyping, Customer experience strategy (CX), Business Process, Cybersecurity, Business Metrics, Performance Measurement, Business Strategy, Cost Benefit Analysis, Key Performance Indicators (KPIs), User Feedback, Artificial Intelligence
In summary, here are 10 of our most popular customer journey courses
- Dell Technologies Becoming An Effective Seller:Â Dell
- Dell Technologies Establishing Your Sales Strategy:Â Dell
- Python Case Study - Customer Brokerage Management System:Â EDUCBA
- Learning to Teach Online:Â UNSW Sydney (The University of New South Wales)
- DeepSeek R1 AI: 25 Real World Projects in AI for Beginners:Â Packt
- International Leadership and Organizational Behavior: Università Bocconi
- Next-Gen Workplace Automation with GenAI:Â Coursera Instructor Network
- Supply Chain Analytics:Â Rutgers the State University of New Jersey
- GenAI for Loan Officers: Revolutionizing Credit Scoring:Â Coursera Instructor Network
- IA en la participación de los aficionados: Real Madrid Graduate School Universidad Europea