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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      L

      Ludwig-Maximilians-Universität München (LMU)

      Competitive Strategy and Organization Design

      Skills you'll gain: Mergers & Acquisitions, Customer Retention, Business Research, Business Strategy, Organizational Structure, Organizational Strategy, Peer Review, Game Theory, Strategic Thinking, Competitive Analysis, Strategic Partnership, Product Strategy, Report Writing, Business Consulting, Growth Strategies, Organizational Effectiveness, Strategic Decision-Making, Management Consulting, Analysis, Business Reporting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.7K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Berklee

      Writing and Producing Music in Your Home Studio

      Skills you'll gain: Music, Musical Composition, Music Theory, Peer Review, Music Performance, Active Listening, Storytelling, Post-Production, Constructive Feedback, Editing, Performing Arts, Media Production, Performance Tuning, Self-Awareness, Creativity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      C

      Copenhagen Business School

      An Introduction to Consumer Neuroscience & Neuromarketing

      Skills you'll gain: Consumer Behaviour, Marketing Psychology, Decision Making, Human Learning, Customer Insights, Market Research, Business Ethics, Marketing, Advertising, Brand Awareness, Psychology, Magnetic Resonance Imaging

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.5K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Google Marketing Digital e E-Commerce

      Skills you'll gain: Email Marketing, Paid media, Target Audience, Data Storytelling, Social Media Marketing, Social Media Strategy, Content Creation, Search Engine Optimization, Marketing Budgets, Order Fulfillment, Media Planning, Search Engine Marketing, Google Ads, Social Media Management, Customer Retention, Customer Relationship Management, Online Advertising, Customer experience strategy (CX), Marketing, Campaign Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.6K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Positive Psychology: Martin E. P. Seligman’s Visionary Science

      Skills you'll gain: Optimism, Personal Development, Resilience, Positive Behavior Support, Psychology, School Psychology, Working With Children, Education and Training, Research, Human Development, Creativity

      4.9
      Rating, 4.9 out of 5 stars
      ·
      6.2K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Salesforce Sales Operations

      Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Customer Relationship Management (CRM) Software, Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Sales Enablement, Product Knowledge, B2B Sales, Campaign Management, Data Visualization

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.9K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      U

      Università Bocconi

      Food & Beverage Management

      Skills you'll gain: Food and Beverage, Hospitality Management, Restaurant Management, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Value Propositions, Competitive Analysis, Brand Management, Growth Strategies, Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5K reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      IBM UI/UX Designer

      Skills you'll gain: User Story, Information Architecture, UI/UX Research, User Interface and User Experience (UI/UX) Design, User Experience, Agile Software Development, Scrum (Software Development), User Centered Design, Agile Methodology, Design Research, Usability, Responsive Web Design, User Research, Kanban Principles, Design Thinking, User Experience Design, User Interface (UI), Figma (Design Software), Wireframing, Prototyping

      4.9
      Rating, 4.9 out of 5 stars
      ·
      2.5K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of Cape Town

      Understanding Clinical Research: Behind the Statistics

      Skills you'll gain: Biostatistics, Statistical Methods, Statistical Hypothesis Testing, Probability & Statistics, Clinical Research, Statistical Analysis, Quantitative Research, Statistics, Descriptive Statistics, Statistical Inference, Data Collection, Probability

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.6K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Learn English: Beginning Grammar

      Skills you'll gain: Grammar, Vocabulary, English Language, Language Learning, Language Competency

      4.9
      Rating, 4.9 out of 5 stars
      ·
      4.7K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Program Manager

      Skills you'll gain: User Story, Program Management, Stakeholder Management, Resource Allocation, Stakeholder Engagement, Agile Software Development, Scrum (Software Development), Agile Methodology, Kanban Principles, Project Management Life Cycle, Backlogs, Change Management, Project Management Office (PMO), Sprint Retrospectives, Agile Project Management, Organizational Strategy, Risk Management, Project Management, Generative AI Agents, Leadership

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.6K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Assess for Success: Marketing Analytics and Measurement

      Skills you'll gain: Media Planning, Spreadsheet Software, A/B Testing, Return On Investment, Marketing Analytics, Key Performance Indicators (KPIs), Google Analytics, Pivot Tables And Charts, Performance Measurement, Digital Marketing, Data Presentation, Data Visualization, Google Ads, Marketing Budgets, Marketing, Web Analytics and SEO, Data Analysis, Stakeholder Communications

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.1K reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • Competitive Strategy and Organization Design: Ludwig-Maximilians-Universität München (LMU)
    • Writing and Producing Music in Your Home Studio: Berklee
    • An Introduction to Consumer Neuroscience & Neuromarketing : Copenhagen Business School
    • Google Marketing Digital e E-Commerce: Google
    • Positive Psychology: Martin E. P. Seligman’s Visionary Science: University of Pennsylvania
    • Salesforce Sales Operations: Salesforce
    • Food & Beverage Management: Università Bocconi
    • IBM UI/UX Designer: IBM
    • Understanding Clinical Research: Behind the Statistics: University of Cape Town
    • Learn English: Beginning Grammar: University of California, Irvine

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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